The world’s number 1 SME system – with a 19% market share in 2010 and 20% in 2011 worldwide. That’s why you pick Avaya!

Because there is no “one size fits all” when it comes to telephones, Avaya has designed a range of different models. Take advantage of deskphones and/or lightweight wireless models. Get fully-featured sets for your executives, extensive call handling capabilities for receptionists or “just the basics” for phones located in common areas.

One main piece of equipment – scalable and flexible from 2 to 384 extensions right out of the box, handsets from the Avaya IP Office range have a range of great features, including:

• User and group announcements – play a welcome courtesy message, then automatically place the caller on hold to hear your music and messages
• Twinning to all users – With the built in R8 feature.
• Voicemail – Every user gets voicemail with up to 25 hours storage and 6 ports, including personal breakout options
• Automated attendant – with personalised key press options
• Push voicemail to e-mail – forward your SMTP voicemail to any compatible e-mail device
• Hot desking – allows any user to log in and out of any extension, keeping their user profile
• Multi ad-hoc conferences – connect multiple internal and external parties together (2x up to 64 participants on ISDN lines only, maximum of 3 participants on PSTN lines)
• Call centre – set up multiple queues and agents
• Click to call – built-in TAPI to allow for dialling from your Outlook contacts

User Guides

Intuity Mailbox User Guide »
IP Office Mailbox User Guide »
Analog phone User Guide »
Embedded Voicemail User Guide »